If you are having a dedicated telephone system in your organization, it is going to have various advantages. It will be having an impact on the development of the business communication done between clients, entrepreneurs, and business owners. If you are looking for a similar telephone system for your organization, you can opt for the VoIP systems. No matter you have a big or small organization, this system will be able to create a better image of your business. For a small business PBX phone systems help in saving a considerable amount of capital. This not just decreases the expenses but is also known to favor the growth of the productivity of the business. Make sure that while choosing a PBX phone system for a small scale business, you must consider a number of factors like the requirement of extensions and also the ability to sustain the existing phone lines and equipment.
Hosted PBX Telephone Systems And Their Features
Modern technologies which are implemented in a virtual way is used in a hosted PBX telephone system. With the help of these systems, one can achieve the same type of functions which an expensive premise-based PBX system will provide. The cost is also very less in comparison. The features (inbuilt) you can expect to have in virtual phone systems are dial through extension, dial by a name, caller ID, auto attendant, call transfer, call screening, music while the call is on hold, fax mail, voicemail, call forwarding, and much more. There is another feature known as ‘Find Me Follow Me’ more commonly known as FMFM. This allows routing the calls to a particular person. This can be done irrespective of the location in real time basis. With this system, you can program a list of particular people from your contacts and receive the calls from these contacts on your home landline or cell phone number when you are not working in the office. The calls you could not attend in the office will be received by you as a voicemail.
PBX phone systems have another advantage which is the most suitable for a small business. A PBX phone system will not need any extra hardware. Without any hardware needed the organization using the system will still be able to grant access to all its employees and departments with only one telephone connection. The virtual VoIP system runs without any extra software or hardware. This also means that there will be no need to hire a technician for the service.
One another useful feature of the private branch exchange system is the disaster recovery. If there is any damage done to the public phone line, you will have nothing to worry as the function of a PBX system is done on the internet. It is going to be very easy to restore the virtual telephone system.
Installing a PBX phone system in a small business will be of great use in terms of communication and provide a better customer response service.